Brasfield & Gorrie Receives Industry Award for Client Satisfaction
December 7, 2015
PSMJ recognizes company for providing exemplary service to clients
Birmingham, Ala. (December 4, 2015) – PSMJ Resources, Inc. (PSMJ), the premier management consulting firm for the architecture/engineering/construction (A/E/C) industry, recently honored Brasfield & Gorrie among the winners of the 6th Annual Premier Award for Client Satisfaction.
Brasfield & Gorrie was the only general contractor to receive this recognition, which was presented during the PSMJ Resources 2015 A/E/C Industry Summit December 3-4, 2015, in San Francisco, California.
The Premier Award for Client Satisfaction, presented in partnership with Client Feedback Tool, honors A/E/C firms that provide their clients with top quality communications, impressive performance, and cost effective solutions.
“One consistent theme among the A/E/C industry’s most successful firms is a commitment to client satisfaction,” says Frank A. Stasiowski, FAIA, founder and CEO of PSMJ Resources. “But, more than just a commitment, the winners of our Premier Award for Client Satisfaction have the proof to show that they really deliver on expectations. Their passion truly differentiates them from their peers and we applaud them for setting the standard for others to reach.”
In its 6th year, the Premier Award participants included firms from the United States and Canada, many with international offices, making this a truly global competition. The firms included architects, engineers, geo-scientists, environmental consultants, and others—creating a diverse cross-section of professional services.
Winners were selected based on both the quality of feedback received and the quantity of replies. Feedback quality is measured by score, but also by consistency and the ability to avoid abnormally low scores.
About Brasfield & Gorrie
Founded in 1964, Brasfield & Gorrie is one of the nation’s largest privately held construction firms, providing general contracting, design-build, and construction management services for a wide variety of markets. We are skilled in construction best practices, including virtual design and construction, integrated project delivery, and lean construction, but we are best known for our preconstruction and self-perform expertise and exceptional client service. Brasfield & Gorrie has 11 offices and approximately 2,600 employees. Our 2014 revenues were $2.2 billion. Engineering News-Record ranks Brasfield & Gorrie 27th among the nation’s “Top 400 Contractors” for 2015.
For more than 40 years, PSMJ Resources, Inc. has been recognized as the world’s leading authority, publisher, and consultant on the effective management of architecture, engineering, and construction firms. With offices in the United States as well as the United Kingdom and Australia, PSMJ offers over 150 titles in book, audio, and video format. In addition, the company publishes several monthly periodicals and delivers dozens of seminars, roundtables, conferences, webinars, and in-house training sessions every year for A/E professionals around the world. PSMJ’s sought-after consulting expertise covers a range of critical business areas such as strategic planning, project management, valuation, succession planning, and mergers & acquisitions.